Job Information
Emanate Health Outreach Engagement/Medi-Cal Navigator - Full Time - Days - 8hr QVH in West Covina, California
Current Emanate Health Employees - Please log into your Workday account to apply
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
J ob Summary
The Outreach Engagement/Medi-Cal Navigator is a distinct position trained to offer information and enrollment assistance with programs available to low and moderate income residents of the San Gabriel Valley, such as Medi-Cal, Covered California, Medi-Cal Access Program and county-based subsidized healthcare programs and services. Coordinates strategies with the Coordinated Entry System (CES) to prioritize and coordinate with homeless individuals for assistance with health insurance. The position functions as both an educator about the health insurance programs and an ombudsman to the consumer to enroll or navigate the system to troubleshoot for an existing application. Conducts follow up calls to confirm enrollment, utilization of health services and annual redetermination.
Conducts community outreach presentations and attends community events. This position is part of a dynamic outreach and education team.
Job Requirements
M inimum Education Requirement :
High school diploma or equivalent required. Bilingual in Spanish. Ability to work with computer systems.
Minimum Experience Requirement :
One (1) year experience with screening, enrollment, retention and trouble-shooting of health care benefits programs for low-income communities preferred. Ability to establish trusting, supportive relationships in an ethnically diverse population with empathy and compassion. Excellent customer service skills required. Responsible and able to work independently. Confidentiality requirements and good communication skills.
Minimum License Requirement :
Completion of the Maternal Child Health Access “We’ve Got You Covered” training within 45 days of hire/transfer (based on training availability). CAC Certification (Certified Application Counselor) required or completion of Covered California training (based on training availability). Must have own car, valid CA driver’s license and proof of insurance required.
Delivering world-class health care one patient at a time.
Pay Range:
$21.00 - $31.50
We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives.
When you come to any one of our locations (https://www.emanatehealth.org/locations/) , you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.
Our mission
Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.
Our vision
We are an integral partner in elevating our communities' health.
Our values
Patients and their families are the reason we are here. We want them to experience excellence in all we do through the quality of our services, our teamwork, and our commitment to a caring, safe and compassionate environment.
Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other.
Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do.
Compassion. We care for each person and each team member as part of our family.
Integrity. We believe in fairness and honesty and are guided by our code of ethics.
Stewardship. We wisely care for the human, physical and financial resources entrusted to us.
Emanate Health is an Equal Opportunity Employer and does not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify the Human Resources Department by calling 626-858-8515.