Job Information
Emanate Health Registration Coordinator - Full Time - Days - 8hr QVH in West Covina, California
Current Emanate Health Employees - Please log into your Workday account to apply
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
Job Summary
Under the direction of the Department Corporate Director of Physical and Occupational Therapy or designee, the Coordinator is responsible for the coordination, supervision and operations of the Intake and Registration Department. Provides front office/registration supervision for a multidisciplinary (Physical, Occupational, Speech) therapy clinic. Manages the use of resources and is responsible for day-to-day operations. Assesses routine daily operations and initiates appropriate corrective action in order to maintain and improve service delivery and administrative tasks. Oversees front office personnel and works with site leadership to ensure standards and processes are met. Holds self and others accountable for providing excellent customer service between patients, staff and other departments. Responsible for assessing front office/registration personnel performance and developing processes in support of the department and organization’s mission, vision and values. Demonstrates flexibility, strong interpersonal and communication skills. Provides administrative support as assigned within the Physical Medicine and Rehabilitation department. Assists front office personnel with direct patient related tasks as required to include scheduling and registration and coordinates efforts with other areas such as Centralized Pre-registration to streamline patient intake.
Job Requirements
Minimum Education Requirement:
Four year degree from an accredited college or university in science, medical technology, or a related field preferred.
Minimum Experience Requirement:
Minimum of three years of experience as a coordinator, supervisor or equivalent in a clinic setting, including oversight and management of front office personnel. Computer and software experience including Microsoft Word, PowerPoint, and Excel strongly preferred.
Minimum License Requirement:
Delivering world-class health care one patient at a time.
Pay Range:
$22.06 - $31.54
We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives.
When you come to any one of our locations (https://www.emanatehealth.org/locations/) , you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.
Our mission
Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.
Our vision
We are an integral partner in elevating our communities' health.
Our values
Patients and their families are the reason we are here. We want them to experience excellence in all we do through the quality of our services, our teamwork, and our commitment to a caring, safe and compassionate environment.
Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other.
Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do.
Compassion. We care for each person and each team member as part of our family.
Integrity. We believe in fairness and honesty and are guided by our code of ethics.
Stewardship. We wisely care for the human, physical and financial resources entrusted to us.
Emanate Health is an Equal Opportunity Employer and does not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify the Human Resources Department by calling 626-858-8515.